Privacy Policy

1. Introduction

A.M. Solutions ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and engage with our services.

We are a B2B industrial electronics reseller. We do not store, warehouse, or directly ship products. All orders are fulfilled directly by our supplier partners to the end buyer.

2. Information We Collect

We collect information you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number, company name, job title
• RFQ Details: Product specifications, quantities, delivery requirements, budget parameters
• Business Information: Company registration details, tax identification, payment terms preferences
• Communication Records: Emails, messages, and correspondence related to quotations and negotiations

3. How We Use Your Information

We use the information we collect for the following purposes:

• Processing and responding to your RFQs (Request for Quotations)
• Negotiating and finalizing purchase agreements
• Coordinating with our supplier partners for order fulfillment
• Processing payments and invoicing
• Providing customer support and resolving disputes
• Improving our services and website functionality
• Complying with legal and regulatory obligations

4. Data Sharing and Third Parties

To fulfill your orders, we share necessary information with our supplier partners. This includes your contact details, product requirements, and delivery address. Our partners are contractually obligated to protect your data and use it only for order fulfillment and shipping purposes.

We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may disclose information when required by law or to protect our legal rights.

5. Shipping and Logistics

A.M. Solutions does not warehouse inventory or directly ship products. All orders are shipped directly by our supplier partners to the buyer's specified address. We are not responsible for:

• Shipping delays or damages during transit
• Loss of goods in transit
• Carrier-related issues or disputes
• Customs clearance or import duties

For shipping-related issues, please contact the supplier partner directly. We will provide you with their contact information upon order confirmation.

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Typically, we retain business correspondence and transaction records for 7 years.

8. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data (subject to legal retention requirements)
• Opt-out of marketing communications

To exercise these rights, please contact us at the address provided below.

9. GDPR Compliance (EU Users)

If you are located in the European Union, your data is processed in accordance with the General Data Protection Regulation (GDPR). We process your data based on:

• Your consent for marketing communications
• Legitimate business interests in fulfilling your RFQ and processing orders
• Legal compliance obligations

10. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. These are used for analytics, website functionality, and user preferences. You can control cookie settings through your browser.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our services constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: